VALR Review

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Bottom line:

VALR has a simple and easy approach to allowing residents in South Africa to obtain Bitcoin and other popular cryptocurrencies. The South African crypto exchange has a beginner-friendly design that streamlines investing in more than 60 crypto assets with ZAR, ZMW, or USDC. The fees are -0.01% (maker) and 0.1% (taker) on VALR Exchange, which is highly competitive, but using the instant swap is costly at 0.75%. In addition, the fees to withdraw money to a bank account or send USDC to an external wallet are high.

How We Rated VALR

Category	Hedge With Crypto Rating
Features	4 / 5
Supported Fiat and Deposit Methods	4 / 5
Supported Crypto & Trading Pairs	3.8 / 5
Fees	3 / 5
Ease of Use	4.5 / 5
Customer support	4.2 / 5
Security Measures	4.5 / 5
Mobile App	4 / 5

A few improvements that could be considered:

• Increase the number of trading pairs (e.g. fiat currency/stablecoins)
• Offer derivatives or margin to trade crypto with leverage
• Lower the trading fee for instant buy-and-sell trades
• Increase the number of deposit methods and accept fiat currencies
• State the percentage of customer funds held in cold storage
• Provide 24/7 customer support with direct contact methods

VALR At A Glance

VALR is one of the largest cryptocurrency exchanges in South Africa, offering a diverse range of digital currencies that can be bought and sold in a safe environment. The exchange is partnered with Bittrex, which is one of the most trusted and reputable crypto exchanges, Bittrex. The partnership with Bittrex brings stability and industry-leading security. The platform offers more than 60 crypto coins, high liquidity across its BTC and altcoin trading pairs, and fast trade execution speeds.

Some of the most notable features of VALR are:

• Buy Bitcoin & crypto with South African Rand (ZAR)
• Supports local bank transfers
• Partnered with world-leading exchange Bittrex
• Highly suited to beginners
• 60+ cryptocurrencies available
• Fee rebates using the VALR Exchange
• Advanced TradingView charting and tools supported

Exchange Name	VALR Exchange
Fiat Currency	ZAR
Cryptocurrency	60+
Payment Type	Bank transfer, crypto
Instant Buy/Sell Fee	0.75%
Exchange Trading Fee	-0.01% and 0.1%
Deposit Fee	None
Withdrawal Fee	R8.50 for ZAR withdrawals
Mobile App	Yes

VALR Compared and Alternatives

EXCHANGE	CRYPTO ASSETS	TRADING FEES	RATING	PROMOTION	WEBSITE	REVIEW
Binance	385	0.1% (spot) and 0.02% / 0.04% (Futures)	Rating We provide an overall weighted average rating out of 5 stars. Our ratings are based on objective criteria like the ease of use, fees, deposit methods, customer support and availability. Our reviews are not influenced by 3rd parties. Click here for further information about our rating methodology and a full list of categories we review against. 4.8 / 5	Up to $100 welcome bonus	Visit Binance	Binance Review
Kraken	222	0.16% (maker) and 0.26% (taker)	Rating We provide an overall weighted average rating out of 5 stars. Our ratings are based on objective criteria like the ease of use, fees, deposit methods, customer support and availability. Our reviews are not influenced by 3rd parties. Click here for further information about our rating methodology and a full list of categories we review against. 4.8 / 5	None available at this time	Visit Kraken	Kraken Review
Easy Crypto	160+	0.5 – 1.35% spread	Rating We provide an overall weighted average rating out of 5 stars. Our ratings are based on objective criteria like the ease of use, fees, deposit methods, customer support and availability. Our reviews are not influenced by 3rd parties. Click here for further information about our rating methodology and a full list of categories we review against. 3.8 / 5	None available at this time	Visit Easy Crypt…	Easy Crypto Revi…

Review of the Top Features of VALR

Easy to Use

Getting started with Bitcoin and cryptocurrencies can be challenging for beginners and newcomers. VALR makes the process fast and simple with its well-designed, intuitive, and modern user interface. The Buy & Sell page lists all of the supported assets and has large buttons to purchase or sell the coin.

Rapid Verification Process

It is compulsory for exchanges accepting fiat currency to mandate ID verification per the Know Your Customers (KYC) and Anti Money Laundering (AML) standards. VALR takes the hard work out and streamlines the process with a rapid verification technology to submit information and upload documentation.

Deposit ZAR Using a Local Bank Account

Individuals in South Africa can create an account with VALR to deposit ZAR with zero fees. VALR allows direct deposits using a local bank account, which offers peace of mind and convenience for investors to deposit using their online banking account.

ID Verification & KYC

All customers who create an account with VALR must complete an identity verification process, otherwise known as Know Your Customer (KYC). Fiat-to-crypto exchanges such as VALR are required to adhere to this process to mitigate the risk of being intentionally or unintentionally exploited to conduct illicit financial behavior, such as money laundering or financing terrorism. 

VALR offers 3 levels of verification on the exchange: semi-verified, fully-verified, and fully-verified plus. Each verification tier offers different features and withdrawal limits. 

Verification Level	Information Needed	Deposit ZAR	Withdrawal Limit
Semi-verified	Name, email, phone number	No	0.2 BTC
Fully-verified	Name, email, phone number, ID document	Yes	0.2 BTC daily
Fully-verified PLUS	Name, email, phone number, ID document, 2FA	Yes	100 BTC daily

Deposit Methods & Fiat

New users of VALR can choose a familiar payment method to fund an account using fiat currency or a digital currency asset. The supported currencies to fund a wallet include the South African rand (ZAR), Bitcoin (BTC), Ether (ETH), and XRP. The selection of funding currencies is fairly limited. There is no option to transfer fiat currencies such as USD and EUR.

The available option to fund a wallet using ZAR is using a bank transfer. This is the easiest and safest method for investors. However, the speed of the transaction for funds to arrive at VALR using a bank transfer can take 1 to 3 business days depending on the bank. Other popular methods to buy Bitcoin using a credit card, debit card, PayPal or using Amazon gift card are currently not supported on VALR.

Available Crypto

VALR supports 59 of the major cryptocurrency projects, which can be bought and sold on the exchange using ZAR. Available cryptocurrencies with live prices include Bitcoin, Ethereum, XRP, Litecoin, Cardano, Dogecoin VEChain, and others. The platform's selection of assets is excellent for new crypto investors who want to purchase a range of high-market-cap coins. Compared to the top exchanges in South Africa, VALR offers a great selection of cryptocurrencies.

User Interface

One of the better features of using VALR is the easy-to-use interface on the desktop version or mobile app. The overall process, from creating an account and completing ID verification to depositing funds, has been designed to suit beginners who may not have the technical knowledge or the first time buying a digital currency. The overall experience is streamlined with a visually appealing interface that does not have complicated options, which can be distracting and confusing.

Instant Buy & Sell

Once an account is funded with ZAR or crypto, individuals can use either the Buy/Sell feature or the Exchange to perform transactions. The interface is similar to popular swap platforms to exchange crypto-to-crypto where the user enters the amount to buy and the funds to pay with. The benefit of using this feature is its simplicity, which allows beginners to buy digital currencies in a few minutes.

VALR will show the available balances and the average price at which the order will be filled out. In the example above, the average price of 0.0769 was very similar to the price offered on Binance for the ETH/BTC pair. Once the transaction is confirmed, the purchased asset will be shown in the VALR wallet.

Exchange Trading

VALR offers a trading exchange for intermediate and professional cryptocurrency traders to chart the available BTC/ZAR, ETH/ZAR and XRP/ZAR trading pairs. Firstly, the selection of available trading pairs is too limited and does not offer, as a minimum, the top 10 coins by market cap against multiple fiat currencies or stablecoins.

A closer look at the exchange includes a candlestick chart, order entry box, order profile list, and trade history. The order entry box is large and easy to use. The overall user interface is clean, simplistic and modern in appearance that is easy to use.

The order window is standard in appearance and similar to other cryptocurrency exchange sites. Users can click on recent orders, which will automatically populate the prices in the order box. This is useful to avoid entering the price incorrectly. Likewise, the 25%, 50%, 75%, and 100% buttons can be used to automatically fill the trade amount based on available capital.

The available order types include limit, market and stop limit. Limit orders can be triggered based on price and/or time. VALR does not support advanced orders such as One Cancel's the Other (OCO) to place a stop loss and take profit in the same position.

New traders to technical analysis will benefit from sophisticated trading tools included on the trading exchange through integration with TradingView. As advanced traders will know, TradingView charts are one of the best places to chart crypto and are renowned for smooth, intuitive and clean visuals with various advanced trading tools and indicators.

VALR Fees

Instant Buy & Sell Fees

VALR's fee to instant buy and sell is a flat cost of 0.75% per transaction based on the best available price at the time of the trade. Therefore, buying crypto to sell shortly afterward will incur a total cost of 1.5% of the transaction amount. 

This feature suits beginners looking for an easy and quick way to buy crypto and are happy to pay a slightly higher fee for convenience. However, compared to exchanges available in South Africa with a similar beginner-friendly interface, such as Luno, Crypto.com, and Coinbase, the instant fees on VALR are a little high.

Exchange	Instant Buy & Sell Fee
Coinbase	0.5% – 3.99%
VALR	0.75%
Binance	0.1%
Luno	0.1%
Crypto.com Exchange	0.2%

Exchange Trading Fees

For experienced traders, the exchange trading fees are separated using a maker-and-taker system. Traders that provide liquidity to VALR's order book will be credited a small fee of 0.01% (they pay you) for using limit orders. Removing liquidity by executing market orders will incur a 0.1% fee. VALR also offers trading fee discounts of up to 15% for referring two or more new users to the exchange.

The trading fees are very competitive with top crypto exchanges such as Binance and KuCoin. However, the spread fee on VALR is marginally higher than on these exchanges due to the lower trading volume and liquidity using VALR's partner, Bittrex.

Deposit & Withdrawal Fees

The available options to fund a VALR account are to transfer ZAR from a bank account or transfer cryptos such as Bitcoin or Ethereum. Using a bank transfer, there are zero fees to deposit ZAR and cryptocurrencies from an external wallet or another exchange.

There is a small charge of R8.50 to withdraw ZAR to a bank account. This is a relatively minor fee, however, users should be mindful that the withdrawal cost will add up over time if withdraw fiat regularly. The standard blockchain network fee will apply to cryptocurrency withdrawals without any additional surcharges. 

Security

The VALR website provides information on the security measures in place to protect customers' funds and personal information. These measures include cold wallet storage, 2-Factor Authentication, security procedures, and segregated fiat accounts. However, VALR does not mention the percentage of funds held within offline cold wallet storage to protect access to the private keys, which should be clarified. 

VALR does provide an article on how it keeps customers' funds safe that can be read here, which elaborates on the above. Compared to the top fiat to crypto exchanges that are renowned for safety and security such as Gemini and Coinbase, we believe that VALR could enhance the measures to reduce the risk of potential security incidents and compromise.

Customer Support

It is important for a crypto exchange focused on helping beginners get started with digital currencies to have several channels for users to get in touch. The VALR website provides social media channels such as Twitter and Facebook. However, the exchange does not appear to provide 24/7 customer service via Telegram, direct email, phone number, or an in-built live chat feature.

VALR offers a comprehensive Help Centre that answers most topics and frequently asked questions. There is also a Ticket System to lodge a support request. Overall, customer support could be improved to guide new crypto investors on the platform and assist with any troubleshooting issues.